Specialist help is only a phone call away.
BMW Emergency Services provides assistance for motoring emergencies and includes a comprehensive range of benefits, including car hire, roadside assistance, vehicle recovery and redelivery. BMW drivers also have access to an extensive network of Emergency Service centres manned 24 hours a day, every day of the year, by experienced multilingual staff.
BMW Emergency Service will offer all possible assistance under the terms of the agreement. If your vehicle requires repair, BMW Emergency Service will take your vehicle to an Authorised BMW Centre, Approved Bodyshop or a BMW Service Authorised Workshop. By doing so you can be assured that only Genuine BMW Parts and materials will be used and fitted by fully trained BMW technicians.
BMW Emergency Service is valid on all new BMW cars purchased from an Authorised BMW Centre within the UK for a period of three years from the original date of vehicle registration, with no mileage limitation. It is valid on all Approved Used BMW cars for 12 months from the day of purchase.
If you think you require assistance, or would like to confirm that your BMW Emergency Service cover is valid, please telephone BMW Customer Information Service on: 0800 777 111. Please have your name, location, a telephone number, registration number or BMW Emergency Service Policy Number, the colour of the car and details of what has happened. It is important that you do not make your own arrangements before contacting us.
For further information regarding the additional benefits of BMW Emergency Service, please contact your local or preferred Authorised BMW Centre or telephone BMW Customer Information Service.